Human Resources 101

If you’ve experienced disagreements in the workplace, this book is for you. Published by the Government of Alberta, this guide outlines conflict resolution methods that are helpful for employees and employers of all types of organizations, whether private sector company or a not-for-profit association.
Let’s Talk: A guide to resolving workplace conflicts (pdf 3807 KB)

Peter Drucker said, “The Salvation Army is by far the most effective organization in the U.S. No one even comes close to it with respect to clarity of mission, ability to innovate, measurable results, dedication, and putting money to maximum use.” Robert Watson —a former National Commander of The Salvation Army in the U.S.— took [...]

How to Win Friends and Influence People is the grand-daddy of all people-skills books. First published in 1937, it was an overnight hit, eventually selling 15 million copies. The book still carries a lot of weight. BNET includes on its list of 10 Underrated Business Books and it is one of the books on The Personal MBA Recommended [...]

If you work for an organization that uses buzz-words like ”Onboarding”, this webcast from DBM could be useful for you.
BEST PRACTICES FOR ONBOARDING: ENSURING SUCCESSFUL ASSIMILATION OF LEADERS IN NEW ROLES
All sessions presented online, HRCI approved, 90 minutes, no charge.
Wednesday, October 31, 20079am Pacific / 12pm Eastern / 16:00 GMT
The statistics about the high number and [...]

This morning, this article popped on to my must-read list from a couple of different sources. Dan Bobinski posts a good overview of fundamental principles that will build a better workplace.
When discussions come around to what it is that makes an excellent workplace, the answer could fill a library. But most of us don’t have [...]

Ed Kohler riffs off something Steve Rubel posted to Twitter and asks the question, “Are Sports Metaphors Appropriate for Business?” Ed lists some examples of when the sports metaphor falls flat and the importance of matching the metaphor to the audience.
My biggest problem with sports metaphors is the concept of team in the workplace. It’s not [...]

Hewitt Associates has compiled a list of 10 key communications principles every leader should know and use. As number six points out, there is a big difference between merely passing along information…

“It is not the critic who counts; not the man who points out how the strong man stumbled or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who [...]

Okay, I know that the weekly roundup seems to be more bi– than weekly, but I’m planning to post these links each week.

Five Worst-Case Interview Scenarios – and how to recover from them.
Twelve Rules for Self-Management – Rosa Say reminds us, before we can presume to manage others, we must learn to manage ourselves. If you [...]

Tips for Productivity and Happiness at Work – some thoughts on productivity at work and what to do if you’re not happy with your job.

Corporate leadership skills gap revealed – management challenges centre around developing potential leaders, selecting and retaining key talent, and creating an engaged workforce.

Dear John: Some Potential Suggestions for Writing Applicant Rejection Letters – some [...]