Human Resources 101

Some time ago a magazine writer asked me a probing question. She asked, “In your opinion and experience, what are the three most destructive things a leader can do to wreck an organization?” Actually, it’s a profound question with many possible significant answers. I considered both effective and ineffective leaders I had encountered in my [...]

For me, leadership is personal. It starts with the individual. Each person brings who they are to the task of leading. If you are a leader or aspire to leadership, I ask you: Is all well in your world? Are you happy? Are you operating at maximum efficiency? If your answer is “yes,” then the [...]

By Landy Chase, MBA, CSP
Author of Competitive Selling: Out-Plan, Out-Think, and Out-Sell to Win Every Time
In the perfect work environment, whenever a promotion opportunity became available, the most qualified person would always be selected for the available promotion. Unfortunately, as you know, such an environment does not exist; it may seem to you that job promotions [...]

If you’ve experienced disagreements in the workplace, this book is for you. Published by the Government of Alberta, this guide outlines conflict resolution methods that are helpful for employees and employers of all types of organizations, whether private sector company or a not-for-profit association.
Let’s Talk: A guide to resolving workplace conflicts (pdf 3807 KB)

Peter Drucker said, “The Salvation Army is by far the most effective organization in the U.S. No one even comes close to it with respect to clarity of mission, ability to innovate, measurable results, dedication, and putting money to maximum use.” Robert Watson —a former National Commander of The Salvation Army in the U.S.— took [...]

How to Win Friends and Influence People is the grand-daddy of all people-skills books. First published in 1937, it was an overnight hit, eventually selling 15 million copies. The book still carries a lot of weight. BNET includes on its list of 10 Underrated Business Books and it is one of the books on The Personal MBA Recommended [...]

If you work for an organization that uses buzz-words like ”Onboarding”, this webcast from DBM could be useful for you.
BEST PRACTICES FOR ONBOARDING: ENSURING SUCCESSFUL ASSIMILATION OF LEADERS IN NEW ROLES
All sessions presented online, HRCI approved, 90 minutes, no charge.
Wednesday, October 31, 20079am Pacific / 12pm Eastern / 16:00 GMT
The statistics about the high number and [...]

This morning, this article popped on to my must-read list from a couple of different sources. Dan Bobinski posts a good overview of fundamental principles that will build a better workplace.
When discussions come around to what it is that makes an excellent workplace, the answer could fill a library. But most of us don’t have [...]

Ed Kohler riffs off something Steve Rubel posted to Twitter and asks the question, “Are Sports Metaphors Appropriate for Business?” Ed lists some examples of when the sports metaphor falls flat and the importance of matching the metaphor to the audience.
My biggest problem with sports metaphors is the concept of team in the workplace. It’s not [...]

Hewitt Associates has compiled a list of 10 key communications principles every leader should know and use. As number six points out, there is a big difference between merely passing along information…