Human Resources 101

Writing tips for managing and resolving conflict is probably a little like developing tips for quantum mechanics. The subject is complex and is not going to be mastered through quick tips.
That being said, keep these tips in mind when dealing with conflict. Managing and resolving conflict requires a quick reduction of stress and balanced emotions. You [...]

Although not as obvious or often talked about as other diversity issues, generational differences can cause conflict, disruption and team dysfunction in the workplace.  By understanding, recognizing, and appreciating the differences, not only can conflict be avoided but value and opportunity can be found in utilizing generational differences to a workplace advantage.
Today’s workplace has four distinct [...]

(NC)—In the competitive world of real estate, much of what translates into success between agents and homeowners comes down to trust and relationships. While there’s no substitute to quality face time in real estate, there are some good digital marketing lessons from this industry that can be used by small-or medium-size businesses looking to expand [...]

If you’ve experienced disagreements in the workplace, this book is for you. Published by the Government of Alberta, this guide outlines conflict resolution methods that are helpful for employees and employers of all types of organizations, whether private sector company or a not-for-profit association.
Let’s Talk: A guide to resolving workplace conflicts (pdf 3807 KB)

This suggestion comes from Tricks of the Trade. Break out the old suggestion box; either real or virtual, and have employees submit feedback in writing.
If you manage a large number of people who are always offering suggestions, insist that feedback be submitted in writing. Blame your faulty memory, if you want to be diplomatic. [...]

Hewitt Associates has compiled a list of 10 key communications principles every leader should know and use. As number six points out, there is a big difference between merely passing along information…

One of the keynote sessions at this year’s Alberta HR Conference was presented by Matthew Adam, a Vice President with NAS Recruitment Communications. Matthew spoke of the importance employment branding plays in recruiting and retaining top-level talent.

Older Workers Have Higher Levels of Engagement — As reported by HRI, workers ages 55 and over surpass younger employees on levels of workplace motivation and engagement.
Thirteen Ways to Frustrate Your Employees — from Michael Hyatt
Speaking in Public – Effectively — aimed a preachers, good for all speakers.
PIPEDA Review Transcripts — links to evidence presented [...]

Deloitte Canada has added blogs to the career section of its website. DTT is using these blogs as recruiting tools, hoping to give prospective employees an inside look at the organization.
Welcome to a brand new innovation within Deloitte and our Campus Recruiting Program! These blogs will let you get an idea of what we [...]

Slacker Manager gives a few tips on creating personalized greetings for you staff. I have been giving some thought to a generic e-greeting. After reading the post, I’ve changed my mind. I’ll need to put aside a couple of hours tomorrow to get some cards written.
There’s something to be said for a hand-written greeting, personalized [...]