Human Resources 101

Every supervisor’s goal Is to create and maintain an environment in which employees feel respected, fairly treated and that their needs are being met.

Employee want to:

• know their work is appreciated and valued
• be included in the decision making process
• have fair working conditions
• engage in satisfying and challenging work
• grow through development and tactful discipline
• receive appropriate help with personal problems

Supervisors need to:

1. acknowledge a job well done
2. understand and respond to employee concerns
3. communicate openly with everyone
4. recognize personal problems and assist where possible or direct employee to a source of help
5. avoid idle threats about job security
6. carefully consider employee concerns about working conditions
7. live up to their commitments
8. listen, investigate and consider before disciplining
9. be consistent – treating each employee in the same, fair fashion