Human Resources 101

Here are ten principles every great leader should know:

1. Everything communicates.
2. The Golden Rule works.
3. Stand for something.
4. Everyone wants to be heard.
5. One size does not fit all.
6. They both end in “tion” but there’s a big difference between “information” and “communication.”
7. Communicate courageously.
8. Remember the competition.
9. If it looks important, it must be important.
10. Good communication is a good investment.

If you do just one thing, do this: Choose front line managers for their communication skills. Front line managers have the greatest influence over an employee’s engagement. Managers who are good communicators get more from their direct reports than managers whose strong skills lie elsewhere. Managers who are good communicators are the insurance policy for keeping the best workers happy.

Read article: Hewitt Associates – Knowledge Center – Ten Principles for Leadership Communication

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