Human Resources 101

This suggestion comes from Tricks of the Trade. Break out the old suggestion box; either real or virtual, and have employees submit feedback in writing.

If you manage a large number of people who are always offering suggestions, insist that feedback be submitted in writing. Blame your faulty memory, if you want to be diplomatic. The bad ideas will be discarded before you hear them, as the employee won’t want to go through the effort of writing them out; the good ones will be more complete and better articulated, as the submitted will have to think his idea all the way through before sending it in.

Tricks of the Trade: Manager