If you’ve experienced disagreements in the workplace, this book is for you. Published by the Government of Alberta, this guide outlines conflict resolution methods that are helpful for employees and employers of all types of organizations, whether private sector company or a not-for-profit association.
Let’s Talk: A guide to resolving workplace conflicts (pdf 3807 KB)
3 responses so far ↓
Michael Warren // May 2, 2009 at 10:07 am
Golden Opportunity For Strategic HR
HR will always have conflicts but HR professionals currently have a golden opportunity to permanently record their strategic importance in the leadership of American corporations. The new green corporate training and green teambuilding company, StreamingStrategies, explains this HR goldmine on their GREEN LEARNING blog, http://www.streamingstrategies.com/blog.
agammy // Jun 1, 2009 at 9:56 am
I hate workplace conflict, and I think the worst kind is conflict that isn’t out in the open yet. I have worked in organizations where conflict never reaches the surface, but people tip-toe around in meetings, and make an effort to avoid certain people in the halls, and it absolutely zaps organizational productivity. It’s so much better to have open communication and to discuss/solve conflicts.
My current organization actually did a study last year that found you could channel conflict to improve innovation, productivity, etc. It’s a really interesting read, and explores how conflict effects the workplace world-wide.
https://www.cpp.com/pdfs/CPP_Global_Human_Capital_Report_Workplace_Conflict.pdf
Sabrina Salvo // Oct 30, 2009 at 5:55 pm
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