Human Resources 101

Leader’s role

1. Have a purpose for the meeting
2. Stay focused
3. Facilitate discussion and increase participation—control those who go on and on about a certain subject
4. Get the group’s attention
5. In disagreements, refocus discussion on results you want to achieve
6. Handle egos and conflict

Participant’s role

1. Be prepared
2. Look confident and interested
3. Speak up
4. Ask questions
5. Don’t monopolize discussion — be a team player