Human Resources 101

Instead of obsessing over ineffective employees who seem unmotivated, managers should focus on their best performers, who can become demotivated by obstacles to high performance, studies show. Thomas Britt, a psychology professor at Clemson University in South Carolina who studied an elite light-infantry unit that specializes in attack missions, found that the soldiers who cared the most about their work were the most demoralized when they were thwarted from doing their best. [more] [GAM]